About us

Financial care, built on 17 years of UK experience.

Money Carer South Africa brings a proven UK model – protecting the finances of vulnerable people since 2009 – to South Africa's retirement and elderly care sector.

Our story

We believe financial protection should never come at the cost of dignity, independence or choice. Our approach is to meet each client where they are, and to grow the level of support as their needs change, always working in partnership with families, medical schemes, legal professionals and the Master of the High Court.

Our values

Dignity

Financial protection should never come at the cost of independence or choice.

Transparency

Clear reporting, plain-language explanations, and an open door for regulators.

Partnership

We work alongside families, attorneys, medical schemes and the Master's office.

Protection

POPIA-aligned data governance, segregated client funds, and a full audit trail.

Our UK heritage

Money Carer has protected the finances of vulnerable people in the United Kingdom since 2009, working with local authorities, care homes, families and legal professionals. Money Carer South Africa carries that experience – the systems, the discipline, the empathy – into an SA-specific service model built around retirement estates and South African law.

300

Partners using our banking platform

150

Local Authority Partners

6,500+

Vulnerable Adults Supported

Our journey

  • 2009 – 2010

    Foundation and Carer Card launch

    Founded as a national social enterprise focused on money management for vulnerable adults. Launched the UK's first Carer Cards, prepaid debit cards for those providing care.

  • 2017 – 2018

    Regulatory safeguards & parliamentary recognition

    FSCS protected and Current Account Switch Guarantee accredited – formal recognition of the platform's safeguards.

  • 2020

    Money Carer mobile app launch

    Launched the Money Carer smartphone app, enabling real-time access to balances, messaging, and fund requests.

  • 2023

    Rollout of Monika

    Monika is now used by hundreds of law firms, trustees and care providers across the UK.

  • 2025

    Launch Money Carer South Africa NPC

    Money Carer South Africa NPC launches in Durban, KZN – bringing a decade of UK experience to South Africa's retirement estates and elderly care sector.

Our team

  • Sean Tyrer

    Sean Tyrer

    Founder & CEO

  • Jia Liu

    Jia Liu

    Chief Financial Officer

  • Shaun Marshall

    Shaun Marshall

    Chief Technology Officer

  • Mike Shepherd

    Mike Shepherd

    Head of IT

  • Mark

    Mark

    Head of Operations Africa

  • Andrew Storer

    Andrew Storer

    Head of Risk and Compliance

  • Lorna Reed

    Lorna Reed

    Banking Services Director

  • Stephen Worthington

    Stephen Worthington

    Senior Software Engineer

  • Helene Panzarino

    Helene Panzarino

    Chief Ecosystem Officer

  • Natalie

    Natalie

    Head of Operations (UK)

  • Pal

    Pal

    Head of Welfare Benefits

  • Harriet

    Harriet

    Head of Court of Protection

  • Jess

    Jess

    Head of Client Support

  • Lawrence

    Lawrence

    Head of Marketing

  • Yvonne

    Yvonne

    Head of Public Sector Services

Let's talk about the right level of support.

Our concierge team will listen first, then help you find the right starting point.

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