About Us
A Purpose-Driven Partnership
Money Carer South Africa is a non-profit organisation that supports the work of the Money Carer Foundation in the UK. We deliver high-quality business process outsourcing (BPO) services that help provide trusted, compassionate, and professional financial management to vulnerable people.
Putting People First
Our team is the heartbeat of our organisation. We are a diverse group of professionals driven by care, integrity, and a passion for excellence. By investing in the personal and professional growth of our people, we build stronger teams — and ultimately, deliver better outcomes for Money Carer’s clients and partners.
A Fairer BPO Model
Unlike traditional commercial outsourcing firms, our non-profit model ensures that the majority of income earned through our services goes directly into supporting our people — not corporate shareholders. This allows us to offer higher salaries, excellent working conditions, and ongoing professional development while maintaining exceptional standards of care.
High-Performance Behaviours
Our culture is built on Money Carer’s High-Performance Behaviour (HPB) standards — a framework that defines the professionalism, empathy, and dedication we expect from every team member. HPBs underpin our commitment to providing personalised and professionalised client care, ensuring that every interaction reflects our values and mission.
Global Growth & Exchange
We are proud to offer an intra-company exchange programme, where high-performing team members from South Africa, the UK, and Spain can spend a month in one of our overseas offices. This initiative strengthens cross-border collaboration, promotes shared learning, and helps our people grow into world-class professionals.
Our Vision
At Money Carer South Africa, success isn’t measured by profit — it’s measured by the positive impact we create. By empowering our people and investing in their growth, we are redefining what ethical, human-centred outsourcing looks like.